A Deep Dive into Empowering Success with an Iconic Leader

A Deep Dive into Empowering Success with an Iconic Leader

The quest for innovation, inclusion, and employee empowerment never ceases in a world where workplaces constantly evolve.

Recently, we've had the privilege of engaging in a conversation with Bruce Decaster, a visionary HR executive, President & CEO of Crescentia Global Talent Solutions, and the author of the insightful book, "The Art of Serving Two Masters."

CIO Today honored Bruce as the most iconic leader of the year in 2023.

Bruce's journey, marked by a blend of experience in HR, sales, and operations, offers a unique perspective on creating workplaces that thrive on innovation and nurture every voice within the organization.

Bruce shares his wisdom on cultivating environments where change isn't just a buzzword but a natural outcome of collective empowerment and respect.

Creating Spaces Where Every Voice Matters

Bruce emphasizes the importance of fostering a culture where open dialogue flourishes and everyone feels valued. Organizations can become agile, responsive, and, most importantly, inclusive by adopting strategies like continuous HR planning and regular, transparent communication.

Bruce's "no trouble bubble" concept stands out as a testament to creating safe spaces for dialogue, promoting innovation, and ensuring that every employee feels heard and appreciated.

Unlocking Full Potential

Bruce shares his strategies to engage employees fully, highlighting the often-overlooked aspect of making individuals aware of their impact on the organization's success.

Bruce points out that demystifying the financial aspects of one's work can significantly boost motivation and performance. Through proactive leadership and open conversations, employees can gain insights into the value of their contributions, fostering a more engaged and productive workforce.

Addressing the Core Needs

What do people truly seek at work? Understanding and recognition, Bruce argues. He sheds light on the disconnect that often exists between employees and managers, advocating for tailored communication that resonates with the priorities at different management levels.

By doing so, employees can more effectively express their needs and ideas, paving the way for a more harmonious and productive workplace.

The Power of the Right Questions

Bruce also shares the critical questions leaders and employees should ask each other and themselves. From uncovering what truly motivates an individual to encouraging employees to take charge of their career development, these questions can catalyze personal and professional growth.

Moreover, Bruce reminds us of the fundamental question we should all start our day with: "What am I grateful for?" According to Bruce, this is the key to fostering a positive outlook and appreciating the abundance in our lives.

A Personal Journey of Inspiration

Bruce's inspiration for writing "The Art of Serving Two Masters" stems from a desire to challenge and redefine the misconceptions surrounding the HR function.

His approach, rooted in over two decades of experience and a unique perspective from outside the traditional HR realm, offers invaluable insights for anyone looking to navigate the complexities of modern work environments.


Bruce Decaster's insights offer a roadmap to creating workplaces that excel in today's fast-paced world and remain grounded in the values of inclusivity, innovation, and personal growth.

As always, we're excited to share these gems of wisdom with you, our valued readers. Let's continue to inspire and empower each other, creating workplaces that aim for success and cherish every journey along the way.

To your forward-thinking life & great success!

— Bill

Bill Fox 
Connect with me: LinkedIn | billfox.co
Pioneering Leadership from Within | Unlocking Organizational Potential

P.S. Remember to check out our upcoming Introductory Odyssey. Together, let's shape the future of leadership and work, today.