The Future of the Workplace: Introduction

The Future of the Workplace: Introduction
The future is already here, and it’s unexpectedly and suddenly different than we’d planned or imagined—even just yesterday.

Today, we’re living in a state of constant whitewater, besieged by an avalanche of ever-increasing information, with interruptions coming at us from every corner.

New times and new challenges call for innovative forward thinking. Yet most organizations are still mired in the Industrial Age. In that bygone era, methods like best practices, working harder, and even working smarter may have served us well, but now they keep us stuck living in the past.

To step into a better future, we need to shift into more modern ways of being and working. These new ways allow us to sense changes early and to adapt swiftly and intuitively.

To do this, we must interact with each other differently: with an open mind, listening to every voice, ready to discover whatever is there for us to see. And we must give ourselves the freedom to act upon what we discover.

The Future of the Workplace will help you bridge the gap between the Industrial Age and the Forward-Thinking Age, with new insights and strategies you won’t find elsewhere.

The book contains Forward-Thinking Age conversations with 31 pioneering leaders of tomorrow—today. These top business and thought leaders come from many different countries and industries. They span the business, psychological, and spiritual domains.

Yet they all have one thing in common: Their work demonstrates a deep understanding of how to navigate the shifts that are occurring today.

Together, these interviews illuminate how—together—we can uncover new and better solutions to our most vexing challenges.

The advice, experience, and tools shared by these experts can help us create a future in which every voice matters, everyone thrives and finds meaning, and change and innovation happen naturally.

As one reader who chose to remain anonymous said:

This conversation invites and allows whole beings to show up. Like whole food, whole beings are more nutritious to the system they exist within.

In addition to questions specific to each leader, there are six core questions that I ask in each interview:

Question 1: How can we create workplaces where every voice matters, everyone thrives and finds meaning, and change and innovation happen naturally?

This question helps get at the essence of what’s missing in most workplaces, and it opens up a space for people to freely describe how to create an ideal workplace. As Joseph Jaworski said: “We do not describe the world we see, but we see the world we describe.

Change and innovation may be top of mind for most organizations today, but they still struggle to implement it. The 31 answers to this question reveal how organizational change and innovation can occur naturally, if we start with the inner change of the human participants.

Question 2: How do we get an employee’s full attention and best performance?

This question deals directly with one of the top priorities for today’s bottom- line focused executives, and you’ll find that the responses are practical and actionable.

Question 3: What do people really lack and long for at work?

Even in the best of companies I worked for, there was always something that would dampen my enthusiasm and my engagement. Often, it was office politics. Sometimes it was a bully. Many times, it wasn’t safe to share my true thoughts or what was really going on. Then there was the meaningless work, even in organizations with a grand purpose. And this was just the tip of the iceberg.

So I asked, “What do people really lack and long for at work?” Few people talk about this, and even fewer try to address it. But we can’t move forward if we don’t.

You’ll find that the answers to this question provide more than just increased awareness: They provide the means to do something about it.

Questions 4 and 5: What is the most important question leaders should ask employees? and What is the most important question employees should ask leaders?

Every organization I’ve ever worked with has had an “us” vs. “them” dynamic to one degree or another, at one or more levels. My intention with these two questions is to bridge the gap between levels and help people see one another’s perspective.

The answers to this question will help you see that, too often, we are still asking the same old questions—or not asking questions at all.

You’ll also discover just how important it is to create a space for questions to be asked, as well as for us to listen to each other.

Question 6: What is the most important question we should ask ourselves?

This question has been one of the most popular among readers of the interviews, and with good reason. I can’t think of anything that’s had a greater impact on my life than asking myself new questions. These 31 experts will introduce you to powerful questions that you’ve likely never heard or asked yourself before.

As Kurt Wright says in Breaking the Rules, “The energy around an unanswered question may very well be the most powerful motivating force in the universe.

Final Note

The interviews in this book were thoughtfully selected from a collection of more than 70 interviews that make up an ongoing conversation called Exploring Forward-Thinking Workplaces 2.0. In truth, all 70 of the interviews belong in this book, but we had to limit our choices due to the economic constraints of publishing and the attention spans of most readers.

I hope you will feel moved to share what you found most intriguing about this book. You can reach me by email at bill@billfox.co.

If you’d like to know the story of how this work came into existence, I invite you to read, Go Deeper to Move Forward.

To your great work life and success!

Bill Fox


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Chapter Listing and Selected Previews

  • Chapter 1: Howard Behar, Former President, Starbucks
  • Chapter 2: Gwen Kinsey, Transformation Leader
  • Chapter 3: John Bell, Former CEO, Jacobs Suchard
  • Chapter 4: Norman Bodek, Owner, PCS Press
  • Chapter 5: Lance Secretan, CEO, The Secretan Center
  • Chapter 6: Sarah Rozenthuler, Founder, Bridgework Consulting, Ltd.
  • Chapter 7: Jeff Dalton, CEO, Broadsword Solutions Corporation
  • Chapter 8: Alan Seale, Entrepreneur, Author
  • Chapter 9: Jim Haudan, Chairman and Cofounder, Root, Inc.
  • Chapter 10: Perry Marshall, Entrepreneur and Consultant
  • Chapter 11: Michael Neill, Transformative Coach, Author
  • Chapter 12: Sesil Pir, Organizational Psychologist, HR Expert
  • Chapter 13: David Marquet, Author, Leadership Expert
  • Chapter 14: John Toussaint, Lean Healthcare Leader
  • Chapter 15: Hrund Gunnsteinsdottir, Managing Director and Film Director
  • Chapter 16: Robert Fuchs, Culture Architect
  • Chapter 17: Sandra Krot, Human Dimension Consultant, Insight Principles
  • Chapter 18: Andrew Bennett, Leadership Coach and Professional Magician
  • Chapter 19: Dicken Bettinger, Founder, Three Principles Mentoring
  • Chapter 20: Dianne Collins, Author, Do You Quantum Think?
  • Chapter 21: Brian Gardner, Minimalist Designer, Entrepreneur
  • Chapter 22: Tom Thomison, Partner, encode.orgg
  • Chapter 23: Bob Schatz, Agille and Transformation Leader
  • Chapter 24: Steph Holloway, Body Language and Communication Expert
  • Chapter 25: Nick Hughes, Founder, Founders Live
  • Chapter 26: Aviv Shahar, Founder, Aviv Consulting
  • Chapter 27: Jon Mertz, CEO, Activate World
  • Chapter 28: Andy Yen, CEO, Proton Technologies
  • Chapter 29: Sue Elliot and John Ryskowski, Personal and Organizational Leaders
  • Chapter 30: Marcel Schwantes, Human-Centered Leadership